On September 20th, Amazon unveiled a significant update to its well-known voice assistant, Alexa, in Arlington, Virginia. Amazon’s announcements are an effort to keep up its competitive edge in the rapidly expanding AI environment. The world’s largest online retailer unveiled a newly created Large Language Model (LLM) designed especially for voice interactions.
The most recent Alexa LLM model has been “painstakingly optimized” for voice-centric operations, responding to the tastes and demands of its large user base, said Dave Limp, Senior Vice President of Devices and Services at Amazon.
“Our latest model has been particularly optimized for voice and the things we know our customers love—like having access to real-time information, effectively controlling their smart home, and getting the most out of their home entertainment,” Limp said excitedly.
“Alexa, talk large language models to me.”😉Our latest LLM has been significantly optimized for voice and the things we know our customers love — like having access to real-time information, efficiently controlling your smart home, and getting the most out of home entertainment. pic.twitter.com/c4yzrrnvBd
— Amazon (@amazon) September 20, 2023
The upgraded Alexa’s improved conversational capability, which gives customers real-time information and lower latency compared to earlier versions, is one of its most notable features.
Limp emphasized that the new model is a vast improvement because it is “larger and more generalized” and promises to offer a unique client experience. On Alexa-enabled devices in the US, this upgraded Alexa LLM will be available as a free preview.
Limp also noted how customized the improved Alexa is, detailing how it considers unique customer preferences and interactions in the home. The assistant may provide personalized recommendations and surface personal reminders thanks to this customization based on user data and previous interactions.
The decision to improve Alexa comes at a time when voice assistant technology is undergoing a significant change, with OpenAI’s ChatGPT garnering a lot of attention lately.
As generative AI has been progressively incorporated into different products and applications, allowing models to create new responses in response to user requests, Amazon has decided to make generative AI a major part of its future projects.
Inferenz Tech is a leading AI/ML development name and has been helping clients integrate Alexa (AI Chatbot) like features for services. Our AI/ML development experts work keenly towards developing steadfast solutions to improve customer interactions. For more info on our AI/ML solutions, get in touch with us today!