AI-Powered Policy Data Extraction
for a Leading Auto Insurer
300K auto policies processed each year
150+ underwriting and claims staff
6-state footprint across New England
Business Case
Manual re-keying slowed every quote and raised error risk. Some of the issues that had cropped up include:
Document silos
PDFs and scanned forms forced staff to retype names, VINs, and coverage data
Long turnarounds
Quote packages often took hours to reach agents and brokers
Error fallout
Typos in coverage limits triggered costly endorsements and claim disputes
80% less manual
entry time
Model fills every field the moment a
file arrives
90% fewer key-in
errors
to onboard new event types, from
weeks to days
3x faster quoteturnaround
New agents issue bindable quotes in
under ten minutes
Our Solution
We inserted an AI extraction layer that drops clean data straight into core systems. Here are some of the features:
Event-driven ingest
An Azure function fires on each upload and routes files to processing
Custom Form Recognizer model
Captures names, addresses, vehicle details, VINs, and coverage in seconds
Python post-processing
Pandas, Regex, and NumPy tidy fields and build a structured JSON record
Secure API hand-off
JSON flows to policy-admin and quoting tools through azure API management
Serverless design
No hardware to maintain; scaling happens automatically