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AI-Powered Policy Data Extraction
for a Leading Auto Insurer

300K auto policies processed each year 

150+ underwriting and claims staff 

6-state footprint across New England 

Business Case

Manual re-keying slowed every quote and raised error risk. Some of the issues that had cropped up include: 

Document silos

PDFs and scanned forms forced staff to retype names, VINs, and coverage data 

Long turnarounds

Quote packages often took hours to reach agents and brokers 

Error fallout

Typos in coverage limits triggered costly endorsements and claim disputes 

Impact Delivered

80% less manual
entry time

Model fills every field the moment a
file arrives

90% fewer key-in
errors

to onboard new event types, from
weeks to days​

3x faster quoteturnaround

New agents issue bindable quotes in
under ten minutes

Our Solution

We inserted an AI extraction layer that drops clean data straight into core systems. Here are some of the features:

Event-driven ingest

An Azure function fires on each upload and routes files to processing

Custom Form Recognizer model

Captures names, addresses, vehicle details, VINs, and coverage in seconds

Python post-processing

Pandas, Regex, and NumPy tidy fields and build a structured JSON record

Secure API hand-off

JSON flows to policy-admin and quoting tools through azure API management

Serverless design

No hardware to maintain; scaling happens automatically

Tech Stack

Azure Form Recognizer

Python

Azure Functions

NumPy

Pandas

Azure API Management