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Intelligent Monitoring & Automation
for a Global Telecom Company 

23M+
public WiFi hotspots

31.5M broadband
customers

64M institutions passed
on network footprint

Business Case

The company needed real-time insight across AWS and partner tools without risking live services

Live Operations View

Move from batch reports to live dashboards so leaders see issues early and act faster

Hands-free Data Flow

Send results straight to monitoring and an audit store to cut manual work and keep records clean

Faster Incident Response

Route priority alerts to the right teams in Slack to shrink detection and fix times

Impact Delivered

Zero-disruption
migration

Athena workflows moved while
dashboards stayed available

60% lower manual
effort

Automated transfers and dashboards
replace handoffs

40% faster incident
response

Slack alerts cut detection to action time

Our Solution

We built a cloud warehouse and price-elasticity engine in 100 days that consisted of the following components:

Automated Pipelines

S3, Glue Crawler, Athena, Step Functions, and Lambda run end to end with zero manual hops

Dynamic Lambda Functions

Transform Athena outputs and stream to Datadog and S3 in near real time

Comprehensive Monitoring & Alerts

Metrics and logs flow to CloudWatch, ELK, and Datadog. CloudWatch Alarms notify Slack

CI/CD and Reusability

GitHub manages generic payload templates and Actions for consistent deploys

Integrated Notifications

EventBridge, SNS, and SQS coordinate retries and decoupled alert handling

Tech Stack

S3

Lambda

Athena

SQS

Glue Crawler

SNS