Master Data Management and Migration

Master Data Management and Migration

Client Overview

  • 50+

    years in operation

  • 45,000+

    Employed professionals

  • 40+

    states covered

INDUSTRY

  • Healthcare/ Children and family services, community services, senior healths

TECH STACK

  • Data warehouse & modeling
    • SQL server
    • Data vault (hub, link, satellite architecture)
  • ETL & integration
    • SSIS
    • Salesforce /li>
  • Analytics
    • Power BI

Executive Summary

The client runs programs that pair mentors with people who need daily support across several US states. Critical mentor data was split across a legacy SQL store and Salesforce, with no common keys linking the two systems. The result was duplicate and missing records, a manual daily export routine driving all analytics, and names, addresses, and IDs differing between systems, creating compliance risks across every state the business operated in. Inferenz built a central SQL Server master hub, implemented Data Vault architecture, created unique hash keys for every record, and delivered SSIS-powered ETL pipelines and self-service Power BI dashboards that replaced the manual routine entirely.

Challenges

Critical mentor data sat in two siloed systems with no reliable way to reconcile them. Three core problems were blocking operational reliability and compliance.

01

No common keys between salesforce and SQL

Salesforce and the legacy SQL store had no shared identifiers linking mentor records across systems. The result was duplicate entries, missing records, and no reliable way to reconcile mentor data across the two platforms. Care apps and finance statements were reading from different, incompatible versions of the same records.

02

Manual daily exports driving all analytics

Every analytical statement, the business relied on was built from a manually triggered daily Salesforce export. Teams lost hours each week rebuilding simple metrics from raw extracts. There was no automated pipeline, no scheduled refresh, and no way to surface up-to-date mentor counts, placements, or gaps without manual intervention.

03

Inconsistent names, addresses, and IDs across systems

The same mentors appeared with different names, addresses, and identifier formats in Salesforce and SQL. This inconsistency made it impossible to trust either system as a source of truth, drove compliance risks across multiple states, and meant staff routinely made decisions based on outdated or conflicting data.

04

No audit trail for compliance

With data changing across two systems and no version history or change log, the business had no way to demonstrate what a record looked like at any point in time. HIPAA compliance checks required a traceable history of data changes that the existing architecture could not provide.

Our Solution

Inferenz replaced two conflicting data siloes with a single governed master hub, giving employees, one trusted source for every mentor record across all states.

Golden record per mentor

Built a central SQL Server master hub storing a single golden record for every mentor, replacing the fragmented two-system architecture with one authoritative source feeding both care apps and finance documents.

Data vault for full change history

Implemented a Data Vault layer with Hub, Link, and Satellite tables to preserve full change history while maintaining source-level detail, enabling the business to reconstruct any record at any point in time for compliance reviews.

Hash keys for conflict-free lookups

Generated unique hash keys for every mentor record to eliminate merge conflicts between Salesforce and SQL, accelerate lookups across millions of rows, and give every record a stable, system-independent identifier.

Self-service power BI dashboards

Delivered self-service Power BI dashboards surfacing up-to-date mentor counts, placements, and operational gaps without manual data pulls, enabling the staff to access accurate data on demand.

50 gb mentor data migration

Migrated 50 gb of structured mentor data into the new master hub, scrubbing duplicates and reconciling conflicting records across Salesforce and the legacy SQL store to produce a single clean dataset the entire organization could trust.

Impact Delivered

100%

Clean data, zero duplicates

Every mentor record scrubbed and deduplicated so each person appears once, eliminating the mix-ups and conflicts that had driven compliance risk.

1M+

Mentor rows

Loaded, cleansed, and validated on a defined schedule with SSIS ETL pipelines, replacing the manual daily Salesforce export routine with a fully automated data refresh.

Single

Source of truth for all teams

One SQL Server master hub now feeds care apps and finance documents with the same trusted numbers, replacing two conflicting siloed systems.

Full

HIPAA-ready audit trail

Data Vault preserves a complete change log for every record, enabling the business to pass HIPAA compliance checks across all states automatically.

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