Caregence™ Healthcare AI Platform: Seven Pillars of Governed Enterprise AI

Caregence™ stands on seven pillars that follow a buyer's questions: who builds, where it runs, what it connects to, and how every action is controlled. Together they form the healthcare-native AI platform behind every workflow, agent and prediction.

Build workflows without engineers

Build workflows without engineers

Drag and drop the tools, connect your systems and execute the workflow. Your operations team builds the workflows it knows best, without waiting on a data engineering queue.

Create agents for your own processes

Create agents for your own processes

Communicate, extract, connect, automate and decide from MCP tool library covering email, SMS, Slack, document and audio data extraction, EHR connectors, and LLM agents.

Runs in your cloud

Runs in your cloud

Deployment scripts set up the services, models, databases and network boundaries inside your environment. Your data, logs and models stay there.

Connects to the systems you already run

Connects to the systems you already run

Connects to any EHR that supports FHIR, plus Snowflake, Databricks, Postgres and MySQL, with credentials saved once as named connections.

Bring the models you already run

Bring the models you already run

Register your existing fall-risk or readmission ML model endpoint from AWS or Azure and call it from any workflow, with no rebuild. See Caregence Predictive Models.

Ask your data in plain language

Ask your data in plain language

Ask for details and get a chart, a table and a short summary from your warehouse. Access is read-only, every query is logged, and leaders can ask through the Conversational AI Agent.

Traceable by design

Traceable by design

Track every agent and workflow run by model, prompt, token use, cost and MCP tool call, so auditors get a clear trail. Dashboards cover adoption, cloud and AI spend, and business metrics.

Caregence™

Our Agentic AI Platform

Caregence™ is Inferenz's next-gen agentic healthcare AI platform, unifying data, automation, and intelligent agents to enable governed, rapid AI workflow automation for healthcare across clinical, operational, and administrative functions, with ready-to-use or custom AI agents for healthcare operations.

The Six Layers of the Caregence™ Platform

Use Cases

Workflow Builder

Agent Orchestrator

Skills and Agents

Predictive Analytics

Unified data model

Outcome-driven applications that combine data, healthcare AI agents, workflows and predictions across the care continuum.

A drag-and-drop canvas to design, schedule and monitor end-to-end healthcare workflows.

The control layer that coordinates agents, models, MCP tools and decisions across complex healthcare workflows.

Ready-made agents and reusable skills that execute real-world healthcare tasks across workflows.

Embedded AI models that anticipate risk, demand and outcomes, so teams act early.

Links to the clinical, operational and financial systems you already run, read from your own warehouse at the moment a workflow asks.

Caregence™

Use Cases

Outcome-driven applications that combine data, healthcare AI agents, workflows and predictions across the care continuum.

Workflow Builder

A drag-and-drop canvas to design, schedule and monitor end-to-end healthcare workflows.

Agent Orchestrator

The control layer that coordinates agents, models, MCP tools and decisions across complex healthcare workflows.

Skills and Agents

Ready-made agents and reusable skills that execute real-world healthcare tasks across workflows.

Predictive Analytics

Embedded AI models that anticipate risk, demand and outcomes, so teams act early.

Unified data model

Links to the clinical, operational and financial systems you already run, read from your own warehouse at the moment a workflow asks.

What constitutes Caregence™?

Unified data model

Unified Data Model

Caregence™ connects to the clinical, operational and financial systems you already run: EHR/EMR, payer systems, RCM, CRM, HR, devices and internal tools. Records stay in your warehouse, such as Snowflake or Databricks, and Caregence reads what a workflow or question needs at the moment it asks. Your warehouse remains the system of record.

Predictive Analytics

Predictive Analytics

By analyzing patterns across operational, behavioral and historical data, Caregence™ helps teams act early, from intake to post-care. Predictions feed workflows directly, so a flagged risk can trigger the next step automatically. Explore the Caregence Predictive Models.

Skills and agents

Skills and Agents

Task-level intelligence packaged for healthcare operations. Caregence™ offers ready-made agents and reusable skills for prior authorization, hospice eligibility, caregiver matching, risk analysis and leadership questions. Skills are modular capabilities that agents reuse across workflows.

Agent orchestrator

Agent Orchestrator

The AI orchestration layer that makes agents work together. The Agent Orchestrator manages how multiple agents, skills, MCP tools, and models collaborate across complex workflows. It handles sequencing, context sharing, decision handoffs, and governance so agents operate safely and coherently at scale.

Workflow builder

Workflow Builder

No-code AI workflow automation for healthcare, end to end. The drag-and-drop Workflow Builder lets teams design, schedule and evolve workflows across intake, eligibility, care management, staffing and follow-ups. Workflows can read databases, extract data from PDFs, call agents and predictive models, update records and send messages, with a failure alert if a run breaks.

Use cases

Use Cases

Outcome-driven applications built on the healthcare automation platform. Caregence™ supports use cases across Start of Care, Care and Post Care, including prior authorization, hospice eligibility, patient-caregiver matching, risk monitoring and follow-ups. Each combines data, workflows, agents and predictions. See all Caregence use cases.

Unified data model
Predictive Analytics
Skills and agents
Agent orchestrator
Workflow builder
Use cases

Why choose Caregence™ Platform?

Build and own your workflows

Your team creates them, and they belong to you.

Deploy inside your own cloud

Data, logs and models stay in your environment.

Connect the systems you already run

Any FHIR-supported EHR, RCM, CRM, storage platforms, SMS, Slack, etc.

Trace every action

Model, prompt, response, MCP tools and cost, recorded per task.

Start fast, then go further

Use our pre-built workflows or build custom agents from scratch.

Real-World Impact

Adoption of AI in healthcare with Caregence™ changes how care is delivered, measured, and scaled, beyond the cost-effective nature of operations.

45% less

administrative load

5x faster

onboarding

30% better

caregiver allocation

2x higher

Patient satisfaction

Ready to build your first workflow?

Bring one process your team repeats every week. We'll show how it looks on the Caregence canvas, running in your cloud.

Book a Platform Demo