Master Data Management & Workforce Data Unification 

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Master Data Management & Workforce Data Unification 

INDUSTRY

  • Community Care / Human Services

TECH STACK

  • SQL Server
  • SSIS
  • Salesforce
  • Power BI

SCOPE OF WORK

  • Master data management
  • Data migration
  • Reporting modernization

Key Highlights

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Established National Network

50+ years serving communities across the US

Large Workforce Scale

40,000+ staff members supporting daily care programs

Multi-State Operations

Presence across 40+ states with distributed operations

Challenges

The client operated at national scale, but mentor data was split across legacy systems. Duplicate records, delayed reporting, and inconsistent information created operational friction and slowed decision-making.

Fragmented Data Sources

Critical mentor data lived separately across SQL and Salesforce with no unified record.

Slow Reporting Cycles

Manual export-import processes delayed access to current operational insights.

Data Quality Issues

Names, addresses, and IDs varied across systems, creating duplicate or missing records.

Limited Scalability

Legacy processes could not efficiently support growing volumes and wider operations.

Our Solution

Inferenz designed a centralized master data foundation that unified mentor records, improved data quality, automated movement of data, and enabled faster self-service reporting.

Central Master Repository
Built a single trusted hub to maintain the golden record for every mentor.

Intelligent Record Matching
Created unique identifiers and matching logic to reduce duplicates and merge conflicts.

Historical Data Model
Implemented a scalable vault-based structure that preserved source-level history and lineage.

Automated ETL Framework
Designed scheduled incremental pipelines to load, cleanse, and validate high-volume data.

Self-Service Analytics
Enabled business users with dashboards for mentor counts, gaps, trends, and operations.

Future-Ready Foundation
Established a scalable platform for additional systems, users, and analytics needs.

Impact Delivered

Unified Master Hub

50 GB of structured data migrated into one centralized repository.

Cleaner Trusted Records

1 million mentor records standardized and scrubbed for accuracy.

Faster Business Access

500+ employees gained timely access to refreshed operational data.

Scalable Growth Platform

Foundation built to support future expansion and reporting demands.

Success Stories

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Intelligent Data Integration for a US-Based Home Care Organization 

Unifying 32 siloed systems into a single, scalable data warehouse across 12 acquired entities

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Automating Ingestion for Visitor Records via Config-Driven Pipelines

For a nationwide entertainment park operator serving millions of guests annually

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Automating Policy Ingestion via AI-Powered Extraction

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Accelerating Insight Generation via Natural-Language AI

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Let’s create something truly remarkable & intelligent!

Whether you’re starting with data modernization or exploring AI copilots, we’re here to help.

Contact Us